Principles of personal data processing

Principal Elektrik s.r.o.,

with registered office: Osadní 869/32, 17000 Prague, Czech Republic,

ID: 03402614, e-mail: shop@pelek.eu, phone: + 420774242766 (hereinafter referred to as "Administrator")

for the sale of goods
through the online store operated by pelek.eu s
named Principal Elektrik s.r.o.

The protection of personal data is very important to us.
The purpose of this document is to familiarize you with all the information concerning
processing of your Personal Data if you use the Online Store within
online store pelek.eu;. We recommend that you read this processing policy
Personal data read. If you have any further questions about
processing of your Personal Data, contact us by email shop@pelek.eu.

Definition. For better clarity and guidance, they are in these
principles of Personal Data processing, the terms used in these principles are provided
they often repeat:

— Online store: online store
operated by an administrator called Principal
Elektrik

s.r.o through the online store pelek.eu;

— GDPR: Regulation of the European Parliament a
Council (EU) 2016/679;

— Personal data: any
information about the user based on which they can be identified directly or indirectly
identify;

— User: natural person, k
to which the Personal Data relate, most often will be a client or potential
client, also known as "you";

— Processor: executes
Personal data processing activities based on a contract or other mandate for
administrator;

1. Basic data

Your personal data is collected
through the online store pelek.eu; and/or directly by us. In both cases
we may be in the position of data controller. If your Personal Data is processed in
online store pelek.eu;, read its Personal Data Processing Policy (https://pelek.eu/cs/pages/privacy-policy-1).

We process the following Personal Data about you:

— first and last name, contact details (especially
email, phone), address;

— billing and bank connection data (data
necessary for accounting);

- the information you provide us
within the scope of communication with us (in particular, your questions and answers for
your questions, communication with you).

We do not process special categories of personal data
data.

2. For what purpose do we process personal data and what is the reason for processing

2.1 Execution of the contractual relationship and
related legal obligations. The reason for processing Personal Data
is the fulfillment of the purchase contract and related obligations (delivery of goods, management
accounting, complaint resolution, or if you exercise your right to
return of goods). We will process your first and last name, contact information
(residential address and delivery address, email and phone), possibly others
billing data. Personal data is processed during the term of the contract
relationship and subsequently 4 years after your
final (here we are interested in keeping some Personal Data related to
purchase contract for the purpose of protecting our interests). We have a legal obligation
to file accounting and tax documents. The retention period for this data can be up to 10
years from the end of the fiscal period in which the service occurred. If it is
necessary for delivery and payment purposes, the Personal Data will be collected by us
transferred to an authorized transport company or an authorized credit institution.

2.2 Card payment. If we
you enter your payment card details, we do not have access to the full details. We know
only that you pay by card and the card data is processed by the recipients of this data,
who will process the payment for us.

2.3 Execution
of the order. To process your order, we also cooperate with
other service providers (carriers and others) who help us in compliance
contracts concluded. We transfer your data to these partners only for the purpose of compliance
purchase contract obligations.

2.4 Communication with support
to the customer, complaints or other questions. If you contacted us, then your
We process personal data based on your consent for the purpose of handling the inquiry
or complaints. We may process the following Personal Data about you: first name, last name,
phone number, email, information about your order. Closed questions and complaints
customer support data is regularly deleted, but no more than 4 years from
process an inquiry or complaint.

2.5 Reviews. Our evaluation
customers is important to us. We will publish comments if necessary
you give consent (you give a review about a specific product or service). We may about you
process the following Personal Data: name, nickname, email, order data. IN
in the case of your explicit consent, we will also process photos and personal data
data that is part of the review text. Reviews are embedded in the appeal
your consent, but for a maximum period of 5 years.

2.6 Customer Ratings. You can
share your shopping experience and rate individual products. To
evaluating your feedback on individually purchased products
we may use other processors.

2.7 Legal Obligations. Staff
we may transfer data to third parties other than the Processors listed below, if
required by law or in response to legal requirements from public authorities or for
requesting court in legal actions.

2.8 Age Restrictions. In the case
age-restricted products, we verify if you have reached
the minimum age required according to applicable legal regulations. Behind this
for this purpose we use an identification service that allows us to verify your age.

2.9 Digital Products. If
it is necessary to update goods with digital elements or digital products,
we process the data you provided when placing the order.

3.Communications

3.1 Emails we may
send. As part of the sale of our products or services, we may send customers
emails related to:

3.1.1
delivery notifications, delivery date updates

3.1.2
tax documents, invoices

3.1.3
providing a return label.

4.Processors

Your
Personal data may be transferred to our business partners (Processors) or
to other third parties, if required by law.

We use
only verified Processors with whom we have a written contract, a
that give us at least the same guarantees that we give you. It is only about
Processors who are from the European Union or from countries that have been
declared and recognized as safe, or from countries with which we have closed standards
contractual clauses according to Article 46 of the GDPR and that provide your Personal Data
a level of protection comparable to that in the case of the use of the GDPR and Czech laws
regulations. All our Processors are subject to confidentiality obligations and
may not use the provided Personal Data for any purpose other than that for which
we make them available according to this policy.

— Carriers (see article 2.1 Compliance
contractual relationship and related legal obligations):

Czech Post, PPL, DPD,
WEDO, Zazilkovna, Balikovna, GLS  

— Processing
of orders (see article 2.1 Compliance with the contractual relationship and legal obligations with
related to it): Pelek.eu, BaseLinker

— Accounting (see article 2.1 Compliance
contractual relationship and related legal obligations):

A BRA

5. What are your rights?

Where to contact us? Send us an email to shop@pelek.eu or
to the address of our headquarters.

When will we finish this? We will respond to you within one month, at most. If
providing information would put the privacy of other people at risk, or the provision would be
disproportionate to the risks or costs of providing them, it is possible that they will not
be able to comply. In case of repeated request, the administrator will have the right to a copy
Personal data charge a reasonable fee.

— Right of access. Confirmation,
if we process your Personal Data. Information about processing purposes, categories
Personal data, recipients to whom they are made available, time of processing, the
existence

the right to demand
the administrator to exercise one of the rights listed below. The assumption is that they will not
the rights and freedoms of other people are negatively affected.

— Right to rectification. Request a correction
Inaccurate Personal Data.

— Right to erasure. If
there is no other reason to process this data other than what you requested
we delete or completely anonymize the data.

— The right to restriction of processing. If
you believe we are processing the data incorrectly - whatever the reasons
processing or its extension, inform us.

— Right to notification of correction, deletion
or restriction of processing. If you contact us with a request, we
inform you of the result, unless this is impossible (for example, email address,
from which you wrote to us no longer works).

— Right to data portability. We may
your data that you provided to us in a structured and machine-readable format
format, provide at your request to another controller.

— The right to object. If
we process your data based on legitimate interest (for example, sending a newsletter). It is connected
to prove our legitimate interest, if we agree with you,
we will stop this processing.

— Right to withdraw consent. If
if you have changed your mind, write to us. Processing related to marketing and
commercial purposes can be revoked at any time.

— Individual decision making
automated processing, including profiling. You have the right not to be subject to any
decision based solely on automated processing, including
profiling that would have legal effects for you or would significantly affect you in a similar way
affected. We respect your rights, therefore we do not perform profiling.

6.Conclusion

read the
also see the Statement on personal data protection in the online store pelek.eu (https://pelek.eu/cs/pages/privacy-policy-1). In this document you will find more information about
when the online store pelek.eu is responsible for the processing of Personal Data and how to handle your data
loading

These policies
the processing of Personal Data can only be changed in writing. In case
any questions about our Personal Data Processing Policy in
contact us via the email address shop@pelek.eu.

If you want
dissatisfied, you can submit an initiative or complaint to the Protection Office at any time
personal data, based on Pplk. Sochora 727/27, 170 00 Prague 7 – Holešovice
(more at https://www.uoou.cz).

These policies
The protection of personal data comes into effect from 01.01.2024